The following is our Frequently Asked Questions (FAQ) page
If you have any suggestions for our FAQ or OHS/Compliance in general we would like to hear from you.
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Why was School Induct created?
Who are the foundation schools and how do I contact them?
Who owns or supplies School Induct?
Is School Induct aligned to any particular denomination?
When was John Temple Group and Rapid Induct formed?
Who uses Rapid Induct?
What awards have Rapid Induct won?
Who is the John Temple Group?
How do we purchase School Induct?
What does our school get if we purchase?
Is there a contract period?
Are there any other fees payable?
Can the price increase at any time?
What happens to my system if School Induct closes down?
Can we simply cancel using the system?
What Infrastructure does our school need to run the system?
Why is School Induct a ‘hosted system’?
What does ‘hosted system’ mean?
Is there a limit to the amount of inductions we can do?
What type of support will our school receive?
Is there any training provided?
How can we get the data stored on the system?
Can we view the courses before we purchase?
Can I make any changes to the courses if I don’t like any aspect?
Can I add extra pages or policies?
Can I change any of the assessment questions?
Can I add more assessment questions?
Can I rename a course?
Can I add extra courses?
Can I upgrade to get extra Courses?
Can I get reports from the system?
Can I get more information about the system before we purchase?
Are there information sessions held on the web (webinars) about the system?
When are ‘webinars’ held?
What is the forum for?
Can anyone join the forum?
What is the future for School Induct.
Why was School Induct created?
School Induct was created from discussions Rapid Induct had with a number of schools across Australia. There was a very strong desire and immediate need from these schools to see an education specific induction system that would allow schools to meet their compliance needs and be in an affordable price range to suit schools. A Group of Foundation schools was formed in May 2009 to provide guidance and structure to the School induct system and they continue to be instrumental in its development today.
Who are the foundation schools and how do I contact them?
The full list of foundation schools are located on the front page of the website. Simply click the state you are located in to find out who the foundation school in your state is together with their contact details.
Who owns or supplies School Induct?
John Temple Group Pty Ltd owns School Induct and Rapid Induct.
Is School Induct aligned to any particular denomination?
No. School Induct is a resource available to any school, college or educational organization. Compliance is a non-denominational issue. The content in the courses has been created with this in mind.
When was John Temple Group and Rapid Induct formed?
In 2004 John Temple Group Pty Ltd (JTG) was formed. JTG is an offshoot of the award winning (2005 BDA National Designer of the Year) design business Concept DG.
John Temple Group’s success in producing high end effective online induction software is proven through its client base. Rapid Induct has attracted more than 40 ‘Blue Chip’ Australian and international corporations and processed over 500,000 inductions.
Clients include Uni WA, Curtin Uni, CSIRO ,BHP, Gordon Institute of TAFE, Garvan Medical Institute, Ford, Origin Energy, Mirvac, GPT, Colonial First State, Lend Lease, Transfield, Orica, , the ABC, Cement Australia, and many more.
What awards have Rapid Induct won?
Our mandate for the software is that it must be user friendly and self-driven. This is our point of difference in a market flooded with technically complex applications.
In recognition of this JTG have been awarded with Australian Business Awards in 2007 for:
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Product excellence
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Innovation
We are a finalist in the 2009 Australian Business Awards for best E Business (winner yet to be announced) and we were nominated for the 2009 Telstra Business awards (winner yet to be announced)
John Temple Group is a family owned business. The name John Temple is a shortening of the directors surnames. Tim and Paula Johnson (TAPAI Pty Ltd) and Frank Templeton (John Temple Group Trust). Tim is a Chemical Engineer who has more than 20 years experience in the corporate sector.
He is the Chairman of the Board who governs JTG. Paula Johnson has a BA and is the Director of Global Sales. Frank Templeton is the Managing Director of Rapid Induct. He is also the primary shareholder and non executive director of Concept DG. Frank guides the business daily and is instrumental in the business growth and sustainability.
JTG is an award winning stable business with no debt. Our strength lies in our business knowledge, extensive experience as well as conservative and prudent governance. JTG is held in high regard as a business which has demonstrated a very high level of service to the corporate sector.
How do we purchase School Induct?
Your school can purchase School Induct online with a credit card or by sending a request for an invoice. Note: The system access keys are not issued until payment is received.
What does our school get if we purchase?
Your school will receive the access keys to your online induction system which includes:
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5 Generic OHS induction courses (Permanent Staff, Relief Staff, Contractors, Volunteers and Visitors)
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Fully editable online induction online software system
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Database for storage of inductee information
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Inductee certificates for proof of knowledge
These keys are specific to your school and the keys supply you with access to an online hosted version of the School Induct system for 12 months.
When you first login you will be able to complete training online in how to use the system.
You can also begin inducting immediately or make any changes to the courses that you wish.
You also receive limited phone and unlimited email support on the system. See system support.
Yes, Payments Fees are paid annually for a fixed twelve month period. Renewals will not automatically happen unless your school specifically requests to continue the service for another twelve months and pays the required fee prior to the end of the supply period.
Are there any other fees payable?
There are no other fees payable unless you wish to purchase an additional service from us. You will not, under any circumstances, be required to pay any other fees than those prescribed.
Can the price increase at any time?
Price increases in line with the economy will occur from year to year and will be vetted by the foundation schools prior to being implemented. You will never be required to pay an additional fee during your contract period of supply.
What happens to my system if School Induct closes down?
School Induct does not see any chance of this happening but in the unforseen circumstance where John Temple Group Pty Ltd (JTG) ceases to exist by way of Bankruptcy or closure by Administrators, JTG sees it has a responsibility to supply the users of the system with access to the system code that can be hosted by the foundation schools.
In that case – the code will not be able to be used for commercial purposes and will only be made available to those using the system at the time. The code will not be able to be sold or transferred to any other company or entity. The code may be developed by the foundation schools for the benefit of the users.
Can we simply cancel using the system?
Yes. Cancelation can occur at any time and for whatever reason. Prorata refunds are not available.
What Infrastructure does our school need to run the system?
School Induct is a hosted software system that is run over the web. The only requirement your school needs is a computer with an internet connection and a web browser i.e. Windows Internet explorer(version 6 or 7) or Firefox(version 3.0 or above).
There is no requirement to install any software on any particular computer.
Similarly your inductees can access the induction from any computer with internet access.
Why is School Induct a ‘hosted system’?
Hosted software is becoming more and more popular over the last five years because updates can be made to the system without users requiring any action. There is also a very limited amount of infrastructure required to run the software and users can access it from anywhere they have internet access.
School Induct has great versatility by being a hosted service. Your inductees can complete their inductions at any location with internet access prior to arriving for work.
What does ‘hosted system’ mean?
Hosted means that we host the software on our data servers in Sydney. Your school does not have to install any software or any special hardware.
Is there a limit to the amount of inductions we can do?
No, there is no limit.
What type of support will our school receive?
Your school will receive 5 hours of phone support per year for your administrators and unlimited phone support for inductees. Your school also receives unlimited email support.
Is there any training provided?
Training is conducted through the online courses which are supplied with the system.
Specialised training is in most cases unnecessary, however this can occur for a fee upon request.
How can we get the data stored on the system?
You can download or export all of your data records at any time. Export occurs through our ‘Export’ function which exports the data to an Excel file. You can export data for over a particular time frame for just one course or for a selection of courses.
Can we view the courses before we purchase?
Yes. The home page of the website has a link to the course viewing tool. You simply need to register and then you can complete any course just like an inductee. The best way of seeing the system from an admin point of view is to register for a webinar which showcases the product in its entirety.
Can I make any changes to the courses if I don’t like any aspect?
Yes. The beauty of School Induct is the unique editing environment which allows you change text, images, video, or audio on any page, so that you can tailor the content to your schools needs.
Can I add extra pages or policies?
Yes. You can add as many pages as you wish to any of the courses or modules within the courses. You can delete pages altogether or add ones that are specific to your school.
Can I change any of the assessment questions?
Yes. The editing environment allows you to make changes to the questions as well.
Can I add more assessment questions?
Yes. Questions are tied to the pages that the question relates to and there can be an unlimited amount of questions that you can ask about that page. Those questions are then stored as a bank of questions which the system randomly selects from when it asks a question regarding that page.
No. Courses cannot be renamed unless you upgrade to the full Rapid Induct system.
No. Not unless you upgrade to the full Rapid Induct system. In the future School Induct aims to offer particular courses that can be added into your suite of courses if the demand exists. Please email (do not include the highlighted text here: please link “please email” to above suggestion email box) any suggestions for a particular course.
Can I upgrade to get extra Courses?
Yes. Upgrading to the full Rapid Induct system will provide you with the ability to add an unlimited amount of courses.
Can I get reports from the system?
Yes. The reports section allows you to generate on demand reports for: Inductions completed, Time taken to complete inductions, Hardest questions in the inductions, Inductions Outstanding to be completed, Failed inductees.
Can I get more information about the system before we purchase?
Yes. The best way of seeing the system from an admin point of view is to register for a webinar which showcases the product in its entirety. These are held regularly. Please check the website for the next available webinar.
Are there information sessions held on the web (webinars) about the system?
Yes. These webinars are held twice weekly on Tuesday and Thursdays at 11am. Registration is limited to 15 people so you will need to register quickly to secure a booking.
They are held all year round, every week on a Tuesday and Thursday at 11am.
The forum consists of three specific arenas for school members to discuss any matter regarding compliance and School Induct. The three forums are:
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Foundation School Members – This forum is restricted to discussions between Foundation schools
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School Induct Members – This forum is restricted to schools that have purchased the School Induct system.
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Public – Anyone can join this forum – simply register your name and school and you can take part in compliance discussions and other issues pertaining to School Induct and inductions/training in general.
Anyone can join this forum – simply register your name and school and you can take part in compliance discussions and other issues pertaining to school induct and inductions in general.
What is the future for School Induct.
We see ourselves working continuously with the Foundation schools to develop other compliance tools, templates etc which can be offered. Foundation schools will offer the direction for these tools and School Induct will produce the service. Often these services would be tested and evaluated by Foundation schools before being implemented to School Induct members.